October 23, 2018, 04:40:55 am

Topic: Game Problem  (Read 1451 times)

Offline mrgood

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Game Problem
« on: January 27, 2018, 08:03:35 pm »
Guys I have problem with the game.  I was playing as normal as ever, and i decided to lower the graphics becouse of my low net problems (pro pc tho xD) and the moment I changed all went black. Turned off the game, restart pc and entered again.. This time its black from the start, it wont even show me the log in screen. I uninstaled the game and instaled it again and its still the same (tho this time it played music at log in screen, but no picture).
What to do? :(  Any advices?

Offline GS_FrancisDot

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Re: Game Problem
« Reply #1 on: January 27, 2018, 09:20:28 pm »
Hello!

1 - Try to Full Check your client and try opening the game again.

2 - Go to element\userdata and delete systemsettings. It's a .ini file that regulates your game client settings, such a display, effects, camera and so on. After deleting the file, Full Check.

3 -  If it still doesn't work, try once more. Or more.

Report here if it worked for you.

Offline mrgood

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Re: Game Problem
« Reply #2 on: January 28, 2018, 06:38:21 am »
Oke. I'll try all that and ill notife you. I just need to wait for game to instal and update again. xD

Offline Kenric

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Re: Game Problem
« Reply #3 on: January 29, 2018, 11:35:49 am »
I had the same problem when playing on my laptop.

You have to go to the game folder 

- element

- userdata

- search systemsettings.ini and open it to make FullScreen from 1 to 0 like this

- FullScreen = 0

This should fix the black screen.

IGN: Kenric, Ailora

 

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